Excellent customer service and satistasfaction are crusial for us. If you are going to place an order you are welcome to visit our office and have a talk with one of our sales representatives.
But for your convenience we make it easy for you to get in touch with us via phone, email, lifechat or social media outlets.We try to make order process as easy as possible.
Submit us your artwork or just show us your idea.
Once you figure out what exactly you need, you have to approve your order and tell us as follows:
Size
Order quantity
Type of the fabric or garment
Color quantity
Type of the thread – polyester, metallic, neon, linen and etc…
Type of patch & backing – sewing on, heat seal/iron on, Velcro, plastic back, felt, magnet
Type of the border – merrowed border or hot cut border by laser cut machine
Digitized design –in case if you have no your own digitized design, our high -skilled design staff can listen to your ideas, offer suggestions, give you expert solutions on the best way to create your artwork. Then our digitizer will convert your artwork into a format for embroidery machine. Please be advised the quality of the design has essential effect on the final result.
Make full payment after approval.
Upon approval your order will be processed.
Your order will be shipped to you after 7 business days.